Current title/organization: Product and Channel Analyst III, First Citizens Bank
Q: Why did you choose the NC State Jenkins MBA program for your graduate education?
A: I was initially drawn to the Consumer Innovation Practicum. I always knew I wanted to focus on better understanding the customer. Little did I know how much more the program would offer me.
Q: How did your experience in the program contribute to your professional achievements and successes?
A: Right off the bat, I was able to succeed in the leadership development program at my company, based on my experience with the Jenkins MBA program. One way I was able to do this was by getting looped into the VOC program at my company where I was able to provide recommendations to my company based on qualitative data through customer feedback surveys people submitted about their experiences. It has been great to be looked at as a meaningful contributor rather.
Q: What did you enjoy most about your time in the Jenkins MBA program?
A: While the connections I made with my cohort were incredibly important to me, the real-life experience I gained through practicum work as well as project work served me the most since the program. It was so exhilarating to be able to meet with representatives from major companies and show them what makes Jenkins MBA students different.
Q: What are a few of the most impactful classes/lessons you learned during your time at NC State?
A: Stacy Wood’s Consumer Behavior class was top-notch. Also, Stefanie Robinson has an amazing Marketing Research class. It’s so hard to choose, but I learned a great deal from all of the classes NC State had to offer.
Q: What are your lasting impressions of the Jenkins MBA program?
A: I believe it’s one of the best investments you can make in your future. I never knew that I could be where I am today in my career. Before the program, I felt like I was in a professional rut. I gave my all in the MBA program, and the ROI has exceeded my expectations. If you’re unsure about whether you should commit to a program like Jenkins, don’t doubt yourself.
Q: What advice do you have for prospective Jenkins MBA students?
A: Commit yourself fully to the program. Don’t try to be like everyone else. A unique perspective is what everyone should bring starting Day One.
Q: Could you give a brief explanation of your current line of work, and what has led you to it?
A: I currently work in Digital Banking at First Citizens Bank. While in my post-grad rotational program, I had a rotation with this team and loved it. One thing I still get to do is assist with providing insights to the team found in our online banking surveys. Every day is a new day. I love the challenge.
Q: What do you believe is your most interesting accomplishment since graduation?
A: I won an Exceed Award at my company. I was nominated by another associate after noticing a gap on our company intranet page. It was really special to see that my recommendation was appreciated.